Introduction

Welcome to ChargeVita Al Sabah Traders LLP. These Terms and Conditions (“Terms”) govern your use of our website [www.chargevita.in] (“Site”) and the services provided by ChargeVita (“we,” “us,” or “our”). By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

1. Use of the Site

1.1 Eligibility

• You must be at least 18 years old to use our Site and services. By using our Site, you represent and warrant that you are at least 18 years old.

1.2 Account Registration

• To access certain features of our Site, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

1.3 Account Security

• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2. Products and Orders

2.1 Product Information

• We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our Site are accurate, complete, reliable, current, or error-free.

2.2 Order Acceptance

• All orders placed through our Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspected fraud.

2.3 Pricing and Payment

• Prices for our products are subject to change without notice. We accept various payment methods, which will be specified during the checkout process. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

2.4 Shipping and Delivery

• We will make reasonable efforts to ensure that your orders are processed and shipped in a timely manner. However, we are not responsible for any delays or errors in shipping or delivery. 

2.5 Order Processing Time:

Orders are processed and prepared for shipment within 1-2 business days after payment confirmation.

2.6 Shipping Timeframe:

Your order will be shipped within 2-5 business days from the date of purchase.
We aim to deliver your products promptly within this timeframe.

2.7 Shipping Methods:

We utilize trusted shipping partners to ensure timely delivery of your orders.
Shipping options include standard ground shipping with free shipping for all orders.

2.8  Estimated Delivery Time:

Domestic delivery typically takes 3-7 business days once the order is shipped.
International orders may have varying delivery times based on customs clearance and local postal services.

2.9 Order Tracking:

A tracking number will be provided via email once your order is shipped.
Use the tracking number to monitor the progress of your delivery online.

2.10 Shipping Updates:

If there are any delays or issues with your shipment, our customer service team will promptly inform you and provide updates on your order status.

2.11 Shipping Restrictions:

Please review our shipping restrictions to ensure we can ship to your location before placing an order.

2.12 Contact Us:

For any queries or assistance regarding our shipping policy, feel free to contact our customer service team.